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How remi189 Protects Your Personal Data

At remi189, your personal data is handled with a clear purpose: we collect only what we need to run your account, process deposits via DANA, OVO, GoPay and…

Account data kept secureDANA, OVO, GoPay, QRIS transaction privacyRight to access your dataData deletion on requestIndonesia jurisdiction coverage

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What Data We Collect and Why

remi189 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with remi189, we collect the details you provide during registration — your name, email address, and mobile number — alongside transaction records tied to your chosen payment method, whether that is DANA, OVO, GoPay or QRIS. We also log device identifiers

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and session data to maintain account security and detect unauthorised access. We do not sell your data to third parties. Retention periods depend on local law, and financial transaction logs are kept for as long as regulatory obligations in Indonesia require. You may request a full
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copy of your stored data at any time by contacting our support team.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Our Data Protection Team

If you have a question about how your data is used, want to request a copy of your records, or need to report a potential privacy…

DATA HANDLING STANDARDS

How We Secure and Manage Your Information

Our data handling practices cover six areas that matter most to you: how data enters our systems, how it is stored, how long it stays, who can access it, how cookies work…

Encrypted Data Storage

All account credentials and payment references — including your DANA or OVO wallet identifiers — are stored using AES-256 encryption. Raw payment numbers are never held in plain text within our databases at any point.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand which pages you visit. You can adjust cookie preferences from the consent banner shown on your first visit to remi189.xyz.

Account Security Controls

Two-step verification is available on your remi189 account settings page. We strongly encourage activating it: go to Account → Security → Enable 2FA, then confirm via your registered mobile number.

Data Retention Schedule

Active account data is retained for as long as your account remains open. Once you close your account, personal data is deleted within 90 days except where retention depends on local law and financial compliance obligations.

Third-Party Data Sharing

We share data only with payment processors — such as the networks behind DANA, GoPay and QRIS — and only the minimum fields needed to complete your transaction. No marketing partners receive your personal profile data.

Requesting Changes to Your Data

To update incorrect personal details or submit a full deletion request, log into your account, navigate to Settings → Privacy, and submit the form. Our team reviews and action requests within 48 working hours.

Your Privacy Questions, Answered Directly

These are the questions we receive most often about data handling, cookie use, account security and your rights as an remi189 account holder in Indonesia. Each answer reflects how our systems actually work — not generic policy language.

We collect your name, email address, mobile number and date of birth during registration. After that, we log transaction references from your chosen payment method — DANA, OVO, GoPay or QRIS — and device session data for security purposes.

Payment references from DANA and GoPay are transmitted over TLS-encrypted connections and stored in an encrypted vault separate from your account credentials. We never store full wallet credentials; only anonymised transaction IDs needed for dispute resolution are kept.

Yes. Log into your account and go to Settings → Privacy → Request My Data, or contact us via live chat or email. We compile and deliver a full data export within 48 working hours of your verified request.

Personal profile data is deleted within 90 days of account closure. Financial transaction logs may be retained longer where retention depends on local law and Indonesian financial compliance requirements applicable to our operations.

We share only the minimum data required by payment processors — the networks behind DANA, OVO, GoPay and QRIS — to complete your transactions. We do not sell, rent or trade your personal information to any marketing or analytics companies.

Go to Account → Settings → Privacy and submit a deletion request form, or email our privacy desk directly. We will confirm receipt immediately and complete verified deletion within 90 days, subject to any retention that depends on local law.

We use session cookies for login continuity and analytics cookies to understand site usage. A cookie consent banner appears on your first visit to remi189.xyz, where you can accept, reject or customise non-essential cookies at any time.

How remi189 Protects Your Personal Data

Reach Our Data Protection Team

How We Secure and Manage Your Information

Encrypted Data Storage

Cookie Policy

Account Security Controls

Data Retention Schedule

Third-Party Data Sharing

Requesting Changes to Your Data

Your Privacy Questions, Answered Directly

01 What personal data does remi189 collect when I open an account?

02 How do you protect my payment details when I use DANA or GoPay?

03 Can I request a copy of all the data remi189 holds on me?

04 How long does remi189 keep my account data after I close my account?

05 Does remi189 share my data with any third parties?

06 How do I ask remi189 to delete my personal data?

07 What cookies does remi189 use and how can I control them?

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